Privacy Policy

Last Updated: May 19, 2025

At Clickbuy.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or mobile application.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information, such as:

  • Name, email address, phone number
  • Username and password
  • Billing and payment information
  • Address and location data
  • Profile information and preferences

1.2 Non-Personal Information

We may also collect non-personal information, including:

  • Device information (browser type, operating system, device type)
  • Usage data (pages visited, time spent on site, clicks)
  • IP address and general location
  • Referral sources

2. How We Collect Information

We collect information through:

  • Direct interactions when you create an account or post listings
  • Automated technologies like cookies and similar tracking technologies
  • Third-party sources such as social media platforms (if you connect your account)
  • Communication with our customer service team

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our service
  • To process transactions and manage your account
  • To personalize your experience and deliver relevant content
  • To communicate with you about your account or listings
  • To send promotional emails and updates (with opt-out options)
  • To improve our website, products, and services
  • To protect against fraud and verify identity
  • To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

  • Other users as necessary for listings and transactions
  • Service providers who assist in our operations
  • Business partners with your consent
  • Legal authorities when required by law
  • Third parties in the event of a merger, acquisition, or business transfer

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

We use cookies for:

  • Keeping you signed in
  • Understanding usage patterns
  • Remembering your preferences
  • Improving the relevance of advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Your Rights

You have the right to:

  • Access and review your personal information
  • Update or correct inaccuracies in your information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Request transfer of your personal information
  • Opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Sri Lanka and choose to provide information to us, please note that we transfer the data, including personal data, to Sri Lanka and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Email: contact@clickbuy.lk
Phone: 033 23 11 555
Address: Metro Shopping Complex,
Kirillawala,
Sri Lanka.