Your safety is our priority. Learn how to safely buy and sell on our platform.
Check their profile, ratings, and how long they've been active on clickbuy.lk.
Request additional photos or videos of the item to verify its condition.
Test electronics, check for damages, and verify all components are included.
Never send money before receiving the item unless using our secure payment system.
Ask for receipts or proof of purchase for valuable items.
Be honest about the condition of your items and include clear photos.
Don't share your home address or personal details in your listing.
Take time to communicate with potential buyers before meeting.
Suggest meeting at police stations, shopping malls, or other public places.
Watch out for suspicious payment methods and buyers who refuse to meet in person.
The scammer asks for payment upfront for an item but never delivers it.
Red Flag: Requests for payment before you've seen the item
Buyer "accidentally" overpays and asks for a refund, but their original payment is fraudulent.
Red Flag: Requests to return part of a payment
Scammer asks for a verification code that is actually used to hack your account.
Red Flag: Someone asking for verification codes sent to your phone
Messages containing fake links to steal your login details or personal information.
Red Flag: Links to external websites asking for your credentials
Claims to offer escrow or shipping services that don't actually exist.
Red Flag: Insistence on using an unknown third-party service
Luxury items or vehicles at extremely low prices to lure unsuspecting buyers.
Red Flag: Prices far below market value with excuses for quick sales
Meeting in safe, public places reduces the risk of scams and ensures your personal safety. Here are some recommended meeting spots:
Public, well-lit, and usually have security personnel nearby
Casual meeting spots with other people around
Many police stations offer safe exchange zones
Safe for cash transactions with security cameras
Libraries, government offices, and community centers
Open 24/7 with security cameras and staff
Always meet during daylight hours when possible, and make sure your phone is fully charged. Let someone know where you're going and who you're meeting.
If you encounter suspicious behavior, scams, or safety concerns while using clickbuy.lk, please report them immediately. Your reports help us keep our community safe.
Click the "Report" button on the listing or user profile
Select the reason for reporting
Provide details about the issue
Submit supporting evidence if available (screenshots, messages)
Our team will review and take appropriate action
If you have any questions about these Terms, please contact us at:
| Email: contact@clickbuy.lk | |
| Phone: 033 23 11 555 | |
Address:
Metro Shopping Complex,
Kirillawala, Sri Lanka. |
Your reports are confidential. The reported user will not know who reported them.
